everything you need to know

Square foot storage solutions faqs

We take security seriously

How does self storage work?

It’s very simple: choose your unit, complete the online forms, pack your stuff and move in! Staff at both sites are on hand to assist with any queries you may have. Or if you are unable to do the move, then our trained staff can do the entire or partial move as requested.

How secure are my items?

We have CCTV linked to a 24 hour surveillance company, intrusion alarm and fire alarms. There is also an electronic logged entry system.

What if I need a different room size?

No problem! Just contact a member of staff and we can assist, whether you want a larger or smaller unit. Square Foot store everything from backpacks to boats!

Do I need to pay a security deposit?

Yes, one month rental in advance, which is then returned at the end of the contract.

Is there a minimum rental?

Yes, one month.

Do I need a lock?

Yes, we can provide you with a combination lock with a personal code that fits all our units.

How much notice do I need to give?

We ask for a minimum of 14 days notice.

How do I pay?

By credit card, bank transfer or cheque

Are there any items I can’t store?

No food, firearms, hazardous items, plants/living animals. We will provide you with a comprehensive list as part of our terms and conditions.

What about insurance?

As a recognised secure facility, most yacht insurance is transferable. Similarly, many household policies will accept Square Foot’s security as more than acceptable, so it’s well worth checking your level of cover. If necessary, we can provide any additional insurance. For more details, please call our main office.

OUR top 10 Packing ideas & storage tips

1. Use the right box

Select strong double lined boxes. Use the smaller boxes for heavy items, such as books and dishes, and the larger boxes for lighter items, such as bedding, blankets and linens.

2. Don't overload

Don’t try to pack too much into the boxes as they can start to bulge and this makes them unstable when you are stacking. If you under pack, any boxes on top, could sink and potentially crush items in the half empty box underneath.

3. Labelling

Use a good marker pen to label the contents of every box. This will save you a lot of time, when looking for a specific item and means you won’t need to open up all the boxes. You can label boxes that are fragile, such as glassware and crockery, and with arrows write “This way up”.

4. Wrapping

If it doesn’t fit in a box and needs protecting, use bubble wrap, semi rigid bubble-wrap, paper blankets, moving blankets, whichever is best suited. These are all good options at doing the job of protecting your precious items and furniture.

5. Tape

Use a good quality tape for your boxes, you will not regret it. When making-up the boxes use two or three lines of tape to cover the folding joints and make sure you have enough to come up on each side of the box. This will add strength when packing and placing items in the box.

6. Don't use bin bags

Bin bags are not storage friendly. You can’t see what’s inside, the items can get squashed or damaged and they do not provide adequate ventilation for items like clothes. As an alternative why not use hanging wardrobe boxes or clear plastic Zip Lock bags for your clothes.

7. Do an inventory

Make a list of the items in storage and where to find them and stick a copy inside your storage unit. You will save yourself a lot of time if you need to retrieve that one specific box. Alternatively take photos and make sure the labels are visible and this way you have another visual guide to what is inside your storage unit.

8. Organise your unit

If you are going to access your unit on a regular basis, why not create a path down the centre, in case you need to get something at the back and why not put up free standing shelving inside the unit so that you can easily access and organise your items. It also means you use the height of the unit to its full benefit.

9. Stack it

If you choose not to use shelving make the best use of your space by stacking to the ceiling. The best way to do this is to place the heavy items at the bottom; this will provide a stable base and then put the lighter items on top.

10. Soft furnishings (mattresses & cushions)

Use products such as heavy duty mattress covers or large clear cushion bags to protect these items and this will ensure they stay in perfect condition. If the mattresses and cushions are going to stay in storage for a long time you could leave one end of the bag or cover open, allowing the items some air ventilation and preventing any mildew.

Get your free square foot self storage quote & see how we can help